Pushing Buttons: Gamefly doesn't fly for me
When the only thing a business can get right is sending you the bill, it's a problem.
Gamefly.com has that down pat. The charges are automatic and, since they do everything via e-mail, you'd be crazy to expect something in writing.
What they don't tell you at Gamefly.com is they can't ship the games as quickly as they promise. Shortly after getting my Gamefly account, I received my first couple of games. These weren't hot titles, mind. The mega bestsellers are hard to snag after they're released.
But I got games. Then, after I sent my last couple of games back, nothing. Weeks went by. I sent multiple e-mails, using their formulaic complaints filing system. (Another sign of trouble.)
Finally, I'd had enough. I got someone to relinquish the customer-service phone number, which isn't obviously displayed on the Gamefly Web site. And when I called between the narrow window of service, 9 a.m. to 1 p.m. Pacific Time, it was useless. The rep wouldn't give me a free month of service, even though I'd waited a month with no games. Nor could the rep expedite my shipping. That's a little weird when you consider that, after reporting a shipping problem, I got my game two days later.
Gamefly told me to call the Post Office to report the problem. I reminded them that shipping the games was their problem, not mine. Then I was told how I could cancel my service. I've got to say, that's new. Don't worry about losing one customer (who incidentally writes a video-game column). There are enough people out there using this service to pay the bills.
So if you're considering Gamefly over a local rental store, you might want to reconsider. After all, your one little old account isn't worth Gamefly's attention. And I'm sure the folks at the local stores would love to see you.
Heed the call
"Call of Duty 4" still has my undivided attention. I picked up my headset Sunday so I could play with my brother. Over the course of the last few weeks, I've picked up a couple of things. It hasn't made me an expert. But they help.
When playing online, always keep your aim up. Head shots mow down enemies more quickly. Also, be sure to crouch and hide whenever possible. Walking out into the middle of a street is like wearing a big "shoot me" sign.
Currently, I'm a fan of the M16 with the red-dot sight. It's a semi-automatic noob weapon, but it gets the job done. You'd be amazed how many people you can drop with a couple of shots.
On my recent experimental class, I chose the customization where you can hold two primary weapons. I equipped each with a grenade launcher and it still only used up one of my "perk" slots. The result was mixed.
When you're in a map that has a lot of enclosed spaces, use shotguns. A shotgun blast turns an enclosed map into a good old-fashioned zombie shoot. I love it.
I'm not as keen on being a sniper. When you're on a sniping mission, set up mines around your position. That'll take care of anybody who's coming up the stairs to cap you.